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Privacy Policy

This Privacy Policy explains how personal data is collected, used, stored, and shared when you visit or use the gaming services and related content made available under the Inet Bet project on inets.bet. It applies to website visitors, registered players, and any person interacting with our services. This policy is effective from 6 November 2025 and is designed to comply with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and other applicable privacy and e-communications rules.

Who We Are

For the purposes of data protection law, the primary data controller for personal data processed in connection with Inet Bet on inets.bet is the online casino business operated under the brand name Inet Bet, historically associated with the company group known as Internet Gaming Services. The service is operated from outside the United Kingdom and historically referenced a gaming licence linked to Curacao master licence 365/JAZ; it is not licensed by the UK Gambling Commission and is treated as an offshore operator for UK residents.

Because publicly verifiable corporate details are limited, our current approach is:

  • Legal entity and address: The exact registered legal entity name, company registration number, and registered office address are being confirmed. Where required by law, we will designate and publish a UK/EU representative or additional controller details and update this section.
  • Data Protection Officer / Privacy Contact: We maintain a dedicated privacy function responsible for data protection compliance. You can reach our privacy team through the contact channels described in the "Complaints & Contacts" section of this Policy and any "Privacy" or "Contact" tools available in your inets.bet account.
  • Scope: This Policy covers personal data processed in connection with inets.bet, including the Inet Bet section targeting players from the United Kingdom and other permitted countries.

What Personal Data We Collect

Account & Identification Data

  • Registration data: Full name, username, password, email address, date of birth, country of residence, and contact details (such as phone number) supplied when you create or manage an account.
  • Verification/KYC data: Copies of identity documents, proof of address, payment or banking ownership evidence, and any additional information needed for age verification, anti-money laundering (AML) checks, and source-of-funds assessments.

Technical & Usage Data

  • Technical identifiers: IP address, device identifiers, browser type and version, operating system, time zone setting, language settings, and similar technical data collected automatically when you access inets.bet.
  • Log data: Login dates and times, pages visited, clicks, navigation paths, session duration, error logs, and other activity records that help us secure and improve the service.

Financial & Gaming Behaviour Data

  • Payment data: Limited payment card details (tokenised where possible), e-wallet identifiers, bank account or other payment method information, transaction IDs, deposit and withdrawal records, and currency used. We do not store full card numbers where our payment partners can process them securely on our behalf.
  • Betting and gameplay data: Game selections, stakes, wins and losses, bonuses used, wagering progress, session times, self-exclusion settings, and responsible gambling tools you activate. This data is used for account operation, risk management, and safer-gambling monitoring.

Cookies & Similar Technologies

  • Cookie identifiers: Unique identifiers stored on your device, associated with preferences, session management, analytics, and advertising settings.
  • Tracking technologies: Web beacons, pixels, tags, and SDKs used to measure traffic, detect fraud, and evaluate marketing campaigns, in accordance with your consent choices and browser settings.

Communications & Support Data

  • Communications: Records of emails, support tickets, chat messages, and other correspondence, including any attachments or screenshots you send.
  • Preference data: Marketing preferences, consent records, opt-in/opt-out history, and settings for notifications and responsible gambling tools.

Legal Basis for Processing

Contractual Necessity

  • Account creation and servicing: We process your identification, contact, technical, and payment data to create and manage your inets.bet account, enable deposits, bets and withdrawals, provide customer support, and otherwise perform the contract between you and us.
  • Operational communications: We use your contact details and account data to send essential service messages (for example, changes to terms, security alerts, or service interruptions).

Legal Obligations

  • KYC and AML: We process identity, verification, transactional, and behavioural data to comply with anti-money laundering, counter-terrorist financing, fraud-prevention, and age-verification laws applicable in our operating jurisdictions (including Curacao and any other relevant regimes) and to maintain appropriate accounting and tax records.
  • Regulatory and law enforcement requests: We may process and disclose data when required to cooperate with courts, regulators, tax authorities, or other public bodies.

Legitimate Interests

  • Service improvement and analytics: We analyse technical, usage, and gameplay data to maintain security, optimise performance, develop new features, and understand how Inet Bet on inets.bet is used, provided our interests are not overridden by your rights.
  • Fraud and abuse prevention: We process technical, behavioural, and payment data to detect and prevent fraud, bonus abuse, security breaches, misuse of promotions, and violations of our terms and conditions.
  • Risk management and corporate governance: We may process data for internal audits, compliance monitoring, and business continuity planning.

Consent

  • Marketing communications: Where required by UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we rely on your consent to send email or similar electronic marketing about Inet Bet or related offers on inets.bet. You can withdraw consent at any time via the account settings or the unsubscribe link in our messages.
  • Cookies and similar technologies: Non-essential cookies (such as analytics and advertising cookies) are used on the basis of your consent, which you provide or withhold via our cookie banner or preference centre.

Purpose of Processing

Provision and Management of Casino Services

  • Running your account: To register you as a player, verify your age and identity, manage your balance, track bets and game history, and provide customer support for Inet Bet on inets.bet.
  • Payments and withdrawals: To process deposits, bonus credits, withdrawals, chargebacks, and financial reconciliations with our payment partners.

Safety, Fairness & Compliance

  • Integrity and security: To monitor game fairness, detect collusion or automated play, prevent fraudulent transactions, and secure our systems against abuse or attacks.
  • Responsible gambling: To support tools such as deposit limits, cool-off periods, and self-exclusion; to analyse behaviour in order to identify patterns that may indicate problematic gambling and to intervene appropriately.
  • Legal and regulatory compliance: To meet our obligations related to KYC, AML, accounting, and reporting in the jurisdictions where we operate.

Analytics, Optimisation & Marketing

  • Service improvement: To understand how different pages, games, promotions, and features are used, allowing us to improve the user experience and game portfolio.
  • Personalisation: To tailor certain content, bonuses, and recommendations based on your preferences, gameplay history, and responsible gambling profile, in line with applicable law.
  • Marketing activities: To send offers and promotions (where permitted), measure campaign effectiveness, and manage affiliate relationships, including traffic originating from third-party review sites.

Disclosure & Sharing

Service Providers and Business Partners

  • Payment processors: We share necessary payment and identification data with banks, payment gateways, card schemes, and e-wallet providers to process deposits, withdrawals, chargebacks, and AML checks.
  • IT and hosting providers: We use third-party hosting, cloud, content delivery, analytics, and security providers who may access personal data strictly for providing these services to us under data processing agreements.
  • Game providers: Where required for game operation and fairness checks, we may share pseudonymised identifiers, gameplay, and transaction data with game studios and platform providers.

Affiliates, Marketing & Advertising Networks

  • Affiliate partners: We may share limited, pseudonymised information related to registrations, deposits, and conversions with affiliate marketing partners to settle commissions and assess campaign performance.
  • Advertising and analytics networks: Subject to your cookie and marketing preferences, we may share cookie identifiers and technical data with advertising and analytics partners who help us measure reach and optimise campaigns.

Regulators, Authorities & Other Third Parties

  • Regulatory and governmental bodies: We may disclose relevant information to regulators, tax authorities, anti-fraud bodies, or law enforcement agencies in Curacao, the UK, the EU, or other relevant jurisdictions where we are required or permitted to do so by law.
  • Professional advisers: We may share data with our lawyers, accountants, auditors, or consultants where reasonably necessary for legal, compliance, or business purposes, under confidentiality obligations.
  • Corporate transactions: In the event of a merger, acquisition, restructuring, or asset sale involving inets.bet or Inet Bet, personal data may be transferred to prospective or new owners, subject to appropriate safeguards and continuity of protection.

International Transfers

As an offshore online casino historically associated with Curacao licence references (including master licence 365/JAZ), Inet Bet on inets.bet operates globally. This means your personal data may be processed and stored in countries outside the United Kingdom, including Curacao, other non-UK/EEA jurisdictions, and locations of our third-party providers.

How We Protect International Transfers

  • Contractual safeguards: Where your data is transferred from the UK to a country that has not been granted an adequacy decision, we seek to implement appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, together with technical and organisational measures to protect your information.
  • Onward transfers and due diligence: We assess the privacy and security practices of our key providers and require them to process data only in accordance with our instructions and applicable law.
  • Limited access: Access to personal data is restricted to staff and service providers who need it for operational or legal reasons and are subject to confidentiality obligations.

Regional Compliance Note: Because Inet Bet is not established in the UK, international transfer rules apply whenever data is moved from the UK to our offshore locations. Where required, we will update this Policy with more specific information about transfer mechanisms and representatives.

Data Retention

General Retention Principles

  • Retention linked to purpose: We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, including satisfying legal, accounting, AML, and reporting obligations.
  • Legal and regulatory periods: Certain records, particularly those relating to AML, customer identity, and financial transactions, may need to be retained for up to 5-7 years after your account is closed or after the last transaction, depending on applicable laws and regulatory guidance.

Illustrative Retention Timeframes

  • Account and identification data: Typically retained for up to 5 years after account closure, unless we are required by law to retain it longer (for example, in connection with AML obligations, tax investigations, or disputes).
  • Gameplay and transactional data: Normally retained during the life of the account and for at least 5 years thereafter to support audit trails, dispute resolution, AML controls, and regulatory reporting.
  • Marketing and consent data: Retained while you maintain an active account or marketing subscription and for a limited period (usually up to 2 years) after you unsubscribe, in order to demonstrate compliance with consent and opt-out requirements.
  • Technical logs and security data: Retained for shorter periods where possible (typically from several months up to 2 years), unless needed longer for security investigations or regulatory reasons.

Once retention periods expire or data is no longer needed, we will delete, anonymise, or securely archive the information. Where deletion is not immediately possible (for example, due to backup systems), we will securely isolate the data and remove it from active processing.

Your Rights

Rights Under UK GDPR (and Comparable Frameworks)

  • Right of access: You may request confirmation of whether we process your personal data and receive a copy of that data, together with information about how we use it.
  • Right to rectification: You may ask us to correct inaccurate or incomplete personal data, including updating your contact details or verification information.
  • Right to erasure: In certain circumstances, you may request deletion of your personal data (for example, where it is no longer necessary for the purposes for which it was collected). This right is limited where we must retain data for legal or regulatory reasons, such as AML and gambling regulations.
  • Right to restriction: You may ask us to restrict processing in specific situations, such as when the accuracy of the data is contested or where you have objected and we are reviewing the request.
  • Right to object: You can object at any time to processing based on our legitimate interests, including profiling, and we will stop unless we demonstrate compelling legitimate grounds or we need to continue for legal claims. You can always object to direct marketing.
  • Right to data portability: Where processing is based on consent or contract and carried out by automated means, you may request to receive certain personal data in a structured, commonly used, machine-readable format and ask us to transfer it to another controller where technically feasible.
  • Right to withdraw consent: Where we rely on your consent (for example, for marketing or certain cookies), you can withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.

Alignment With Other Privacy Frameworks

  • EU/EEA residents: Where we offer services to individuals in the EU/EEA, we apply standards consistent with the EU GDPR. You may exercise rights equivalent to those listed above and lodge complaints with your local supervisory authority.
  • Mexican residents: Although Inet Bet is not established in Mexico, we aim to respect core principles of applicable Mexican privacy law (including transparency, purpose limitation, proportionality, and security, as reflected in the Federal Law on Protection of Personal Data Held by Private Parties) for users located in Mexico. Where local law grants additional or more protective rights, you may seek to exercise them using the same contact channels described below, and we will assess such requests in good faith and in line with applicable law.

How to Exercise Your Rights

  • Submission of requests: You can exercise your rights by contacting us through the privacy or contact tools available in your inets.bet account or via the channels indicated in the "Complaints & Contacts" section. Please provide sufficient information to verify your identity and specify the right you wish to exercise.
  • Response time: We aim to respond to all legitimate requests within one month (30 days) of receipt. In complex cases or where you have made multiple requests, we may extend this period by a further two months, informing you of the reasons for the delay.
  • Fees: We will not charge a fee for dealing with your request, unless it is manifestly unfounded or excessive, in which case we may charge a reasonable fee or refuse to act, as permitted by law.

Cookies & Tracking Technologies

Types of Cookies We Use

  • Strictly necessary cookies: Session and other essential cookies that enable core site functions, such as logging in, maintaining your session, processing bets, and securing your account. These are required for the operation of Inet Bet on inets.bet and cannot be switched off in our systems.
  • Functional cookies: Cookies that remember your preferences (for example, language, region, or display settings), helping us provide a more personalised experience.
  • Analytics cookies: First-party or third-party cookies that collect aggregated information about how visitors use the site, such as pages viewed, time spent, and error messages. We use this data to improve performance and usability.
  • Advertising and affiliate cookies: Cookies and pixels used to measure the effectiveness of marketing campaigns, track referrals from affiliate partners, and avoid showing the same promotions too frequently, subject to your consent.

Managing Cookies

  • Consent management: On your first visit to inets.bet, and periodically afterwards, you will be presented with a cookie banner or preference centre where you can accept or reject categories of non-essential cookies. You can adjust these choices at any time from within the site's cookie settings (where available).
  • Browser controls: Most web browsers allow you to block or delete cookies via their settings. However, blocking certain cookies may affect the functionality and performance of Inet Bet on inets.bet, and some features may no longer work correctly.
  • Do Not Track and similar signals: Our systems do not currently respond to all "Do Not Track" signals; we will review our practices as standards evolve.

Data Security

Technical and Organisational Measures

  • Encryption in transit and at rest: We aim to protect data transmitted between your device and our systems using Transport Layer Security (TLS) version 1.2 or higher. Where feasible, sensitive data is encrypted at rest using industry-standard algorithms.
  • Access controls: Access to personal data is restricted based on role and necessity. Staff and contractors are granted access only to the information they need to perform their duties, and are subject to confidentiality obligations.
  • Authentication and account security: We support strong password requirements and may implement additional security measures, such as multi-factor authentication, IP reputation checks, and device fingerprinting, to protect your account.
  • Network and application security: We use firewalls, intrusion detection and prevention systems, anti-malware tools, and regular patching and maintenance to reduce the risk of unauthorised access or data loss.

Governance, Training & Incident Response

  • Policies and training: We maintain internal data protection and security policies, and we provide staff training on privacy, information security, and responsible handling of player data.
  • Audits and testing: We periodically assess our technical and organisational measures and may conduct security testing or engage external experts to review our defences. We seek to align our practices with recognised information security frameworks (such as ISO 27001 or SOC 2 principles), even if we are not formally certified.
  • Incident handling: We maintain procedures for identifying, assessing, and responding to suspected personal data breaches. Where required by law, we will notify relevant supervisory authorities and affected individuals without undue delay, describing the nature of the breach, likely consequences, and measures taken.

Complaints & Contacts

How to Contact Us

  • Privacy contact: For any questions about this Policy or how we process your data, you should first contact our privacy team using the contact options available within your inets.bet account or any dedicated "Privacy" or "Contact Us" link on the website, clearly marking your message as a "Data protection enquiry".
  • Postal correspondence: Where a mailing or legal address is published on inets.bet or related documentation, you may send written requests there, addressed to the "Data Protection Officer - Inet Bet". We will update this Policy once verified address details are available.
  • Dispute resolution support: In addition to direct contact, some players may seek assistance through recognised player-advocacy forums (such as Casinomeister), where a manager or representative for Inet Bet may help mediate account-related issues. This is an optional escalation for service disputes and does not replace your data protection rights.

Making a Complaint to a Supervisory Authority

  • United Kingdom: If you are located in the UK and are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Further information is available at ico.org.uk. The ICO can be contacted via the details published on its website.
  • EU/EEA: If you are in the EU/EEA, you may lodge a complaint with your local data protection authority, particularly in the country of your habitual residence, place of work, or place of the alleged infringement.
  • Mexico: If you are located in Mexico and believe your rights under applicable Mexican privacy law have been affected, you may contact the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) using the channels listed on its official website. Our primary point of contact remains our privacy team, who will consider such complaints in light of applicable law.

We encourage you to contact us first so that we have an opportunity to resolve your concerns directly.

Updates

Changes to This Policy

  • Ongoing review: We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data protection practices, particularly as they relate to UK GDPR, offshore operations, and any future licensing or regulatory developments affecting Inet Bet on inets.bet.
  • Notification of changes: When we make material changes, we will notify you by appropriate means, which may include email, in-account messages, prominent website banners, or pop-up notices at login.
  • Advance notice: Where feasible and where changes significantly affect your rights or the way we process your data, we will provide at least 30 days' advance notice before the new terms take effect. Continued use of the service after that date will constitute acceptance of the updated policy.
  • Your options: If you do not agree with changes to this Policy, you may close your account and request deletion or restriction of your data, subject to the retention limits explained above.

Last updated: 6 November 2025. We will maintain version control of material changes to this Privacy Policy and may provide a summary of key updates where appropriate.